Strategic Practice

Your Orthodontics Practice,

Your Orthodontics Practice,

Amplified

Amplified

Maximize Case Acceptance

Convert Pending Treatment

Cultivate High Quality Leads

Scale New Patient Acquisition

Where your marketing finally becomes sophisticated as your clinical expertise. Proven systems and strategies that drive production.

© 2025 Strategic Practice

Founder

at Strategic Practice

Dr. Drew Williams

Founder

at Strategic Practice

Dr. Drew Williams

Your Orthodontics Practice,

Amplified

Maximize Case Acceptance

Convert Pending Treatment

Cultivate High Quality Leads

Scale New Patient Acquisition

Where your marketing finally becomes sophisticated as your clinical expertise. Proven systems and strategies that drive production.

© 2025 Strategic Practice

Founder

at Strategic Practice

Dr. Drew Williams

Why choose us

Why choose us

Why choose us

Beyond lead generation, orchestrating authentic patient journeys that resonate at every touchpoint.

Beyond lead generation, orchestrating authentic patient journeys that resonate at every touchpoint.

Your journey begins with a conversation. Let's talk today.

Close-up portrait of a person wearing a gray insulated hooded jacket with the hood up, showing their face framed by the hood against a light background.

Your journey begins with a conversation. Let's talk today.

Close-up portrait of a person wearing a gray insulated hooded jacket with the hood up, showing their face framed by the hood against a light background.

Your journey begins with a conversation. Let's talk today.

Close-up portrait of a person wearing a gray insulated hooded jacket with the hood up, showing their face framed by the hood against a light background.

Where thoughtful strategy meets measurable outcomes. Creating patient experiences that convert while remaining true to your authentic voice.

0+

01

Successful projects completed

We’ve delivered 21+ projects that help practices generate real results.

0+

01

Successful projects completed

We’ve delivered 21+ projects that help practices generate real results.

0+

01

Successful projects completed

We’ve delivered 21+ projects that help practices generate real results.

0%

02

Practice owner satisfaction rate

0%

02

Practice owner satisfaction rate

0%

02

Practice owner satisfaction rate

What we do

What we do

What we do

Strategy

Strategy

(4)

(4)

(4)

(001)

Maximize Case Acceptance

Escape commoditization and competitive pricing by first and foremost establishing authority, celebrity, category-of-one status, and trust with prospective patients in advance of all consultations.

Categories

Shock & Awe Package

Practice Photobook

Doctor Authority Book

Digital Preparation Campaigns

Trust Building

Authority Positioning

3+

Maximize Case Acceptance

(002)

Convert Pending Treatment

Leverage the power of automation to manage multi-step, multi-channel pending treatment follow-up campaigns that extend and continue unconverted case presentations through the use of automated direct mail and digital treatment plan summaries.

Categories

Digital Treatment Plan Summaries

Automated Direct Mail Letters

Simulated Handwritten Notecards

Strategic Deadline Postcards

Multi-Channel Follow-Up Sequences

Opportunity Pipeline Management

6+

Convert Pending Treatment

(003)

Cultivate High Quality Leads

Capture and nurture every opportunity with intelligent lead management systems that respond instantly to time-sensitive inquiries while building authority with prospects in the research phase. Transform passive website visitors into identified leads through strategic low-threshold offers, then guide them systematically toward consultations.

Categories

Lead Management System (CRM)

Immediate Response Automation

After-Hours Lead Capture

Low-Threshold Educational Offers

Research-Phase Nurturing

Prospect Opportunity Pipeline

4+

Cultivate High Quality Leads

(004)

Scale New Patient Acquisition

Fuel your conversion system with strategic patient acquisition channels after establishing your marketing foundation. From sophisticated direct mail campaigns and internal referral programs to targeted online advertising, we orchestrate each element to attract ideal patients who value quality over price, ensuring maximum ROI from every advertising dollar.

Categories

Patient Referral System

Strategic Direct Mail

Referring Doctor Strategy

Multi-Channel Online Advertising

Cross-Platform Remarketing

High/Low Threshold Offers

6+

Scale New Patient Acquisition

(001)

Maximize Case Acceptance

Escape commoditization and competitive pricing by first and foremost establishing authority, celebrity, category-of-one status, and trust with prospective patients in advance of all consultations.

Categories

Shock & Awe Package

Practice Photobook

Doctor Authority Book

Digital Preparation Campaigns

Trust Building

Authority Positioning

3+

Maximize Case Acceptance

(002)

Convert Pending Treatment

Leverage the power of automation to manage multi-step, multi-channel pending treatment follow-up campaigns that extend and continue unconverted case presentations through the use of automated direct mail and digital treatment plan summaries.

Categories

Digital Treatment Plan Summaries

Automated Direct Mail Letters

Simulated Handwritten Notecards

Strategic Deadline Postcards

Multi-Channel Follow-Up Sequences

Opportunity Pipeline Management

6+

Convert Pending Treatment

(003)

Cultivate High Quality Leads

Capture and nurture every opportunity with intelligent lead management systems that respond instantly to time-sensitive inquiries while building authority with prospects in the research phase. Transform passive website visitors into identified leads through strategic low-threshold offers, then guide them systematically toward consultations.

Categories

Lead Management System (CRM)

Immediate Response Automation

After-Hours Lead Capture

Low-Threshold Educational Offers

Research-Phase Nurturing

Prospect Opportunity Pipeline

4+

Cultivate High Quality Leads

(004)

Scale New Patient Acquisition

Fuel your conversion system with strategic patient acquisition channels after establishing your marketing foundation. From sophisticated direct mail campaigns and internal referral programs to targeted online advertising, we orchestrate each element to attract ideal patients who value quality over price, ensuring maximum ROI from every advertising dollar.

Categories

Patient Referral System

Strategic Direct Mail

Referring Doctor Strategy

Multi-Channel Online Advertising

Cross-Platform Remarketing

High/Low Threshold Offers

6+

Scale New Patient Acquisition

(001)

Maximize Case Acceptance

Escape commoditization and competitive pricing by first and foremost establishing authority, celebrity, category-of-one status, and trust with prospective patients in advance of all consultations.

Categories

Shock & Awe Package

Practice Photobook

Doctor Authority Book

Digital Preparation Campaigns

Trust Building

Authority Positioning

3+

Maximize Case Acceptance

(002)

Convert Pending Treatment

Leverage the power of automation to manage multi-step, multi-channel pending treatment follow-up campaigns that extend and continue unconverted case presentations through the use of automated direct mail and digital treatment plan summaries.

Categories

Digital Treatment Plan Summaries

Automated Direct Mail Letters

Simulated Handwritten Notecards

Strategic Deadline Postcards

Multi-Channel Follow-Up Sequences

Opportunity Pipeline Management

6+

Convert Pending Treatment

(003)

Cultivate High Quality Leads

Capture and nurture every opportunity with intelligent lead management systems that respond instantly to time-sensitive inquiries while building authority with prospects in the research phase. Transform passive website visitors into identified leads through strategic low-threshold offers, then guide them systematically toward consultations.

Categories

Lead Management System (CRM)

Immediate Response Automation

After-Hours Lead Capture

Low-Threshold Educational Offers

Research-Phase Nurturing

Prospect Opportunity Pipeline

4+

Cultivate High Quality Leads

(004)

Scale New Patient Acquisition

Fuel your conversion system with strategic patient acquisition channels after establishing your marketing foundation. From sophisticated direct mail campaigns and internal referral programs to targeted online advertising, we orchestrate each element to attract ideal patients who value quality over price, ensuring maximum ROI from every advertising dollar.

Categories

Patient Referral System

Strategic Direct Mail

Referring Doctor Strategy

Multi-Channel Online Advertising

Cross-Platform Remarketing

High/Low Threshold Offers

6+

Scale New Patient Acquisition

Dark gradiend background
Dark gradiend background
Dark gradiend background

About us

About us

About us

Strategic Practice

Strategic Practice

Strategic Practice

How we launch strategies and marketing campaigns.

How we launch strategies and marketing campaigns.

See how our team combines creativity, technology, and strategy to build a comprehensive marketing system that attracts your ideal patients and maximize every opportunity that comes your way.

01

Team members in an office setting having a discussion, representing clear communication throughout the project process.

Maximize Case Acceptance

01

Team members in an office setting having a discussion, representing clear communication throughout the project process.

Maximize Case Acceptance

01

Team members in an office setting having a discussion, representing clear communication throughout the project process.

Maximize Case Acceptance

02

Documents and planning materials on a desk, representing customized solutions tailored to client needs.

Convert Pending Treatment

02

Documents and planning materials on a desk, representing customized solutions tailored to client needs.

Convert Pending Treatment

02

Documents and planning materials on a desk, representing customized solutions tailored to client needs.

Convert Pending Treatment

03

Chart or graph showing pricing information, representing transparent pricing with no hidden fees.

Cultivate High Quality Leads

03

Chart or graph showing pricing information, representing transparent pricing with no hidden fees.

Cultivate High Quality Leads

03

Chart or graph showing pricing information, representing transparent pricing with no hidden fees.

Cultivate High Quality Leads

04

Hands working on a device or document, representing professional results delivered to clients.

Scale Paid Advertising

04

Hands working on a device or document, representing professional results delivered to clients.

Scale Paid Advertising

04

Hands working on a device or document, representing professional results delivered to clients.

Scale Paid Advertising

Optimize Before
You Advertise

Optimize Before
You Advertise

The Art & Science Of Orthodontic Marketing: How To Multiple Every Advertising Dollar Into $5, 10, or Even $20+ Of Production.

The Art & Science Of Orthodontic Marketing: How To Multiple Every Advertising Dollar Into $5, 10, or Even $20+ Of Production.

Get The Book

0m+

Practice production generated

0m+

Practice production generated

0m+

Practice production generated

0+

Successful projects launched

0+

Successful projects launched

0+

Successful projects launched

0%

Practice owner satisfaction rate

0%

Practice owner satisfaction rate

0%

Practice owner satisfaction rate

0k+

Automated direct mail pieces sent

0k+

Automated direct mail pieces sent

0k+

Automated direct mail pieces sent

Strategic Practice

Strategic Practice

Strategic Practice

Every project we take on is designed for long-term success.

Our approach is simple: we focus on authentic storytelling, systematic conversion, and measurable results, ensuring that every collaboration amplifies your practice's unique voice while building the marketing infrastructure to make the most of every new patient opportunity.

Our approach is simple: we focus on authentic storytelling, systematic conversion, and measurable results, ensuring that every collaboration amplifies your practice's unique voice while building the marketing infrastructure to make the most of every new patient opportunity.

We don't overpromise or chase marketing fads. We focus on proven conversion systems, authentic practice positioning, and the strategic foundations that transform orthodontic practices into market leaders.

We don't overpromise or chase marketing fads. We focus on proven conversion systems, authentic practice positioning, and the strategic foundations that transform orthodontic practices into market leaders.

Dr. Drew Williams

Founder of Strategic Practice

Strategic

Practice

From initial lead to final case acceptance, we maximize every patient opportunity.

From initial lead to final case acceptance, we maximize every patient opportunity.

Our approach covers it all.

Our approach covers it all.

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Dark gradiend background
Dark gradiend background

What To Expect:

A true creative partnership that amplifies your practice's authentic voice.

"Working with Strategic Practice transformed everything. Our new patient flow and case acceptance increased, but more importantly, we finally found our authentic voice in the market to clearly stand out from the competition."

Dr. Jason Morris

Signature Orthodontics

98%

Practice Owner Satisfaction

Our success is measured by your practice's transformation—from increased case acceptance and premium positioning to the confidence that comes from authentic market leadership.

FAQ.

FAQ.

Got questions? We’ve got answers. Here’s everything you need to know about working with us.

Why do you focus on patient conversion systems before lead generation?
icon

Most orthodontic practices have this backwards—they're pouring money into lead generation while their conversion system has massive leaks. If you spend $10,000 on advertising and generate 100 leads, but half go unanswered due to after-hours inquiries or poor follow-up, you've wasted $5,000. With an optimized conversion system, those same 100 leads convert 56 patients instead of 35—a 60% increase in production from identical advertising spend. This is why we build the conversion engine first: once you have systems that predictably turn $1 of advertising into $5, $10, or $15 of production, then we scale your lead generation. Most "marketing companies" are just media buyers who'll spend your budget but have zero systems for converting expensive leads into starts. We fix the conversion system first, then amplify it with strategic lead generation.

How is your approach different from typical orthodontic marketing companies?
icon

Most orthodontic "marketing companies" are actually just media buyers in disguise—they excel at spending your money on generic ads with deeply discounted offers, but have zero systems for converting those price-shopping leads into premium patients. They celebrate sending you leads while remaining completely indifferent to how many actually start treatment or whether your ad budget ever realizes a positive return. This explains why practice owners constantly hop between marketing companies, chasing results that advertising alone simply cannot deliver. We take a fundamentally different approach: we're creative collaborators who first uncover your practice's authentic voice and unique story, then build sophisticated conversion systems that work 24/7 without burdening your team. Only after these foundations are solid do we deploy strategic advertising that attracts your ideal patients. We don't just buy attention—we architect the complete patient journey from first impression through treatment completion, transforming your practice from a commodity competing on price into the obvious choice that commands premium fees.

What exactly is a 'Shock & Awe Package' and how does it work?
icon

The "Shock & Awe Package" is a premium direct mail experience that arrives at your prospective patient's home within 24-48 hours of scheduling their consultation—transforming cold, unprepared patients into warm, pre-sold prospects before they ever step foot in your office. In a world dominated by digital communication, receiving a beautifully crafted physical package with magnetic closure creates an immediate impression of quality and attention to detail that subconsciously transfers to perceptions about your clinical excellence. The package contains your custom practice photobook, the doctor's authority-building book, a personalized letter from your treatment coordinator, and strategic gift-with-purchase offers that create urgency without discounting your fees. Most importantly, prospective patients typically spend 15-30 minutes exploring the contents, creating psychological investment that dramatically increases case acceptance. Instead of trying to move patients from "0" to "10" on the acceptance scale during a single consultation, you begin with patients already at a "6" or "7"—making the final steps to treatment acceptance natural and stress-free while maintaining premium pricing and positioning your practice as the obvious expert choice.

How do you help practices escape price competition and maintain premium fees?
icon

Price competition happens when patients view orthodontic practices as interchangeable commodities—but when you establish authority and trust before consultations, price resistance naturally diminishes. Our pre-consultation system positions you as a "category of one" expert through premium materials like your custom practice photobook, doctor's authority book, and personalized communications that arrive before appointments. When patients spend 15-30 minutes absorbing content that showcases your unique approach, transformation stories, and clinical expertise, they arrive viewing you as the trusted authority rather than just another option to compare. We also implement strategic gift-with-purchase offers that create urgency and added value without discounting your fees—patients receive premium additions to treatment rather than reduced prices. The result is remarkable: practices report patients who specifically seek them out, happily pay premium fees, and are far less likely to shop around for second opinions. By the time patients sit in your consultation chair, they're not asking "How much?" but rather "When can we start?" This systematic approach transforms your practice from a commodity competing on price into the obvious choice that commands premium positioning in your market.

What kind of ROI can I expect from your marketing systems?
icon

Our client practices can see up to a 40-50% increase in production from their existing lead flow within the first 90 days—without spending a single additional dollar on advertising. When you're capturing and nurturing more leads that would have otherwise slipped through the cracks, starting more cases during consultations with prepared patients, and converting more pending treatment plans through systematic follow-up, each additional $5,000+ treatment plan adds up quickly. The pending treatment follow-up system alone typically recovers 20-45% of abandoned treatment plans within ten weeks, often representing hundreds of thousands in additional annual production that was previously lost. Most importantly, these aren't temporary gains—you're building a systematic marketing machine that consistently delivers predictable ROI month after month, year after year, transforming advertising from an expense into your practice's most powerful profit center while allowing you to confidently invest in growth when competitors are cutting budgets.

How much of my team's time will implementing these systems require?
icon

Our systems are specifically designed to reduce your team's workload, not increase it—we leverage advanced automation and AI to dramatically increase your front office effectiveness while actually decreasing their daily burden. Rather than demanding more manual effort from your already-busy staff, the system handles repetitive, time-consuming aspects of patient communication automatically: immediate lead response, strategic follow-up sequences, pending treatment nurturing campaigns, and sophisticated tracking analytics all run on autopilot. Your front office team is empowered with world-class marketing assets and intelligent workflows that amplify their effectiveness while focusing on high-value patient interactions instead of routine communication tasks. The result is a front office that operates with enterprise-level marketing capabilities without enterprise-level staffing requirements, allowing your practice to achieve growth that previously would have required multiple additional team members. Implementation involves initial setup and team training, but once operational, the systems work 24/7 without requiring constant management—functioning seamlessly during and outside office hours while your team focuses entirely on delivering exceptional patient care.

What happens to my pending treatment plans with your follow-up system?
icon

Our automated pending treatment conversion system transforms what most practices write off as inevitable loss into predictable production through sophisticated multi-channel follow-up campaigns. Instead of relying on sporadic phone calls that often go unanswered or generic emails that get ignored, your system delivers strategically timed communications across multiple channels: premium direct mail pieces like personalized letters and handwritten notecards that arrive at patients' homes, digital treatment plan summaries they can review at their convenience, and carefully crafted email and text sequences that educate and motivate without appearing desperate. Each touchpoint continues building the trust and authority established during consultation while addressing common hesitations through patient testimonials, educational content, and strategic gift-with-purchase offers that create urgency without discounting your fees. The system operates on a predetermined timeline—day 3, day 10, day 21, etc.—ensuring consistent follow-up that feels personalized rather than automated. Practices typically see 20-45% of previously abandoned treatment plans convert into starts within ten weeks, often representing hundreds of thousands in additional annual production that was silently slipping through the cracks before implementation.

Do you work with practices that are already advertising with other companies?
icon

Absolutely—in fact, many of our most successful partnerships begin with practices already spending money on advertising but frustrated with poor conversion rates and inconsistent results. The beauty of our approach is that we first optimize your patient conversion system to maximize the value of every lead, regardless of where it comes from. Whether your leads originate from Google ads, Facebook campaigns, direct mail, or referrals, they all flow through the same conversion architecture we build for your practice. Once your Shock & Awe packages, pending treatment follow-up, and lead nurturing systems are capturing maximum value from your existing lead flow, you'll often discover you don't need as much advertising spend to achieve your growth goals. Many practices find their current advertising becomes dramatically more effective once proper conversion systems are in place. We can work alongside your existing advertising relationships or, if you prefer, eventually transition to our strategic lead generation approach that focuses on attracting genuinely qualified prospects rather than price-shopping leads. The key is building the conversion foundation first—then every advertising dollar works harder and delivers better ROI.

How long does it take to see results from your patient conversion system?
icon

Most practices begin seeing measurable improvements within the first 30 days, with significant results typically evident by day 90. The pending treatment follow-up system often produces the fastest results—practices frequently see abandoned treatment plans converting into starts within the first few weeks as automated campaigns re-engage patients who had gone cold. Pre-consultation systems start impacting case acceptance rates immediately once your Shock & Awe packages begin arriving at patients' homes, with many doctors reporting noticeably more prepared, less price-sensitive patients within their first month. Lead capture and nurturing improvements are visible right away as fewer inquiries slip through the cracks and more prospects enter your pipeline, though the full impact builds over time as relationships develop with research-phase patients. The compound effect becomes most apparent after 90 days when all systems are working together: higher lead conversion rates, improved consultation-to-start ratios, and recovered pending treatment plans create a powerful multiplier effect on practice production. Remember, we're not just implementing quick fixes—we're building systematic marketing infrastructure that delivers consistent, predictable results month after month, with many practices seeing their strongest growth in months 4-12 as the systems fully mature.

How do you measure the success of your marketing systems?
icon

We track specific, measurable metrics that directly impact your bottom line—lead-to-consultation conversion rates, consultation-to-start ratios, pending treatment plan recovery percentages, and overall production per lead generated. Rather than focusing on vanity metrics like website visits or social media engagement, we monitor the financial indicators that matter: how many additional treatment starts you're achieving from the same lead flow, the dollar value of previously abandoned treatment plans now being converted, and your overall marketing ROI as advertising transforms from an expense into a profit center. Our weekly reports show exactly how many pending treatment plans have converted into starts and the precise production value generated through the system, making it easy to calculate your return on investment. We also track patient experience improvements through consultation feedback and case acceptance timing, ensuring your enhanced conversion rates come from genuine patient satisfaction rather than high-pressure tactics. The ultimate measure of success is simple: predictable, sustainable practice growth where every marketing dollar consistently produces $5, $10, or $15 in production while your team focuses on delivering exceptional patient care rather than chasing leads and managing manual follow-up processes.

Why do you focus on patient conversion systems before lead generation?
icon

Most orthodontic practices have this backwards—they're pouring money into lead generation while their conversion system has massive leaks. If you spend $10,000 on advertising and generate 100 leads, but half go unanswered due to after-hours inquiries or poor follow-up, you've wasted $5,000. With an optimized conversion system, those same 100 leads convert 56 patients instead of 35—a 60% increase in production from identical advertising spend. This is why we build the conversion engine first: once you have systems that predictably turn $1 of advertising into $5, $10, or $15 of production, then we scale your lead generation. Most "marketing companies" are just media buyers who'll spend your budget but have zero systems for converting expensive leads into starts. We fix the conversion system first, then amplify it with strategic lead generation.

How is your approach different from typical orthodontic marketing companies?
icon

Most orthodontic "marketing companies" are actually just media buyers in disguise—they excel at spending your money on generic ads with deeply discounted offers, but have zero systems for converting those price-shopping leads into premium patients. They celebrate sending you leads while remaining completely indifferent to how many actually start treatment or whether your ad budget ever realizes a positive return. This explains why practice owners constantly hop between marketing companies, chasing results that advertising alone simply cannot deliver. We take a fundamentally different approach: we're creative collaborators who first uncover your practice's authentic voice and unique story, then build sophisticated conversion systems that work 24/7 without burdening your team. Only after these foundations are solid do we deploy strategic advertising that attracts your ideal patients. We don't just buy attention—we architect the complete patient journey from first impression through treatment completion, transforming your practice from a commodity competing on price into the obvious choice that commands premium fees.

What exactly is a 'Shock & Awe Package' and how does it work?
icon

The "Shock & Awe Package" is a premium direct mail experience that arrives at your prospective patient's home within 24-48 hours of scheduling their consultation—transforming cold, unprepared patients into warm, pre-sold prospects before they ever step foot in your office. In a world dominated by digital communication, receiving a beautifully crafted physical package with magnetic closure creates an immediate impression of quality and attention to detail that subconsciously transfers to perceptions about your clinical excellence. The package contains your custom practice photobook, the doctor's authority-building book, a personalized letter from your treatment coordinator, and strategic gift-with-purchase offers that create urgency without discounting your fees. Most importantly, prospective patients typically spend 15-30 minutes exploring the contents, creating psychological investment that dramatically increases case acceptance. Instead of trying to move patients from "0" to "10" on the acceptance scale during a single consultation, you begin with patients already at a "6" or "7"—making the final steps to treatment acceptance natural and stress-free while maintaining premium pricing and positioning your practice as the obvious expert choice.

How do you help practices escape price competition and maintain premium fees?
icon

Price competition happens when patients view orthodontic practices as interchangeable commodities—but when you establish authority and trust before consultations, price resistance naturally diminishes. Our pre-consultation system positions you as a "category of one" expert through premium materials like your custom practice photobook, doctor's authority book, and personalized communications that arrive before appointments. When patients spend 15-30 minutes absorbing content that showcases your unique approach, transformation stories, and clinical expertise, they arrive viewing you as the trusted authority rather than just another option to compare. We also implement strategic gift-with-purchase offers that create urgency and added value without discounting your fees—patients receive premium additions to treatment rather than reduced prices. The result is remarkable: practices report patients who specifically seek them out, happily pay premium fees, and are far less likely to shop around for second opinions. By the time patients sit in your consultation chair, they're not asking "How much?" but rather "When can we start?" This systematic approach transforms your practice from a commodity competing on price into the obvious choice that commands premium positioning in your market.

What kind of ROI can I expect from your marketing systems?
icon

Our client practices can see up to a 40-50% increase in production from their existing lead flow within the first 90 days—without spending a single additional dollar on advertising. When you're capturing and nurturing more leads that would have otherwise slipped through the cracks, starting more cases during consultations with prepared patients, and converting more pending treatment plans through systematic follow-up, each additional $5,000+ treatment plan adds up quickly. The pending treatment follow-up system alone typically recovers 20-45% of abandoned treatment plans within ten weeks, often representing hundreds of thousands in additional annual production that was previously lost. Most importantly, these aren't temporary gains—you're building a systematic marketing machine that consistently delivers predictable ROI month after month, year after year, transforming advertising from an expense into your practice's most powerful profit center while allowing you to confidently invest in growth when competitors are cutting budgets.

How much of my team's time will implementing these systems require?
icon

Our systems are specifically designed to reduce your team's workload, not increase it—we leverage advanced automation and AI to dramatically increase your front office effectiveness while actually decreasing their daily burden. Rather than demanding more manual effort from your already-busy staff, the system handles repetitive, time-consuming aspects of patient communication automatically: immediate lead response, strategic follow-up sequences, pending treatment nurturing campaigns, and sophisticated tracking analytics all run on autopilot. Your front office team is empowered with world-class marketing assets and intelligent workflows that amplify their effectiveness while focusing on high-value patient interactions instead of routine communication tasks. The result is a front office that operates with enterprise-level marketing capabilities without enterprise-level staffing requirements, allowing your practice to achieve growth that previously would have required multiple additional team members. Implementation involves initial setup and team training, but once operational, the systems work 24/7 without requiring constant management—functioning seamlessly during and outside office hours while your team focuses entirely on delivering exceptional patient care.

What happens to my pending treatment plans with your follow-up system?
icon

Our automated pending treatment conversion system transforms what most practices write off as inevitable loss into predictable production through sophisticated multi-channel follow-up campaigns. Instead of relying on sporadic phone calls that often go unanswered or generic emails that get ignored, your system delivers strategically timed communications across multiple channels: premium direct mail pieces like personalized letters and handwritten notecards that arrive at patients' homes, digital treatment plan summaries they can review at their convenience, and carefully crafted email and text sequences that educate and motivate without appearing desperate. Each touchpoint continues building the trust and authority established during consultation while addressing common hesitations through patient testimonials, educational content, and strategic gift-with-purchase offers that create urgency without discounting your fees. The system operates on a predetermined timeline—day 3, day 10, day 21, etc.—ensuring consistent follow-up that feels personalized rather than automated. Practices typically see 20-45% of previously abandoned treatment plans convert into starts within ten weeks, often representing hundreds of thousands in additional annual production that was silently slipping through the cracks before implementation.

Do you work with practices that are already advertising with other companies?
icon

Absolutely—in fact, many of our most successful partnerships begin with practices already spending money on advertising but frustrated with poor conversion rates and inconsistent results. The beauty of our approach is that we first optimize your patient conversion system to maximize the value of every lead, regardless of where it comes from. Whether your leads originate from Google ads, Facebook campaigns, direct mail, or referrals, they all flow through the same conversion architecture we build for your practice. Once your Shock & Awe packages, pending treatment follow-up, and lead nurturing systems are capturing maximum value from your existing lead flow, you'll often discover you don't need as much advertising spend to achieve your growth goals. Many practices find their current advertising becomes dramatically more effective once proper conversion systems are in place. We can work alongside your existing advertising relationships or, if you prefer, eventually transition to our strategic lead generation approach that focuses on attracting genuinely qualified prospects rather than price-shopping leads. The key is building the conversion foundation first—then every advertising dollar works harder and delivers better ROI.

How long does it take to see results from your patient conversion system?
icon

Most practices begin seeing measurable improvements within the first 30 days, with significant results typically evident by day 90. The pending treatment follow-up system often produces the fastest results—practices frequently see abandoned treatment plans converting into starts within the first few weeks as automated campaigns re-engage patients who had gone cold. Pre-consultation systems start impacting case acceptance rates immediately once your Shock & Awe packages begin arriving at patients' homes, with many doctors reporting noticeably more prepared, less price-sensitive patients within their first month. Lead capture and nurturing improvements are visible right away as fewer inquiries slip through the cracks and more prospects enter your pipeline, though the full impact builds over time as relationships develop with research-phase patients. The compound effect becomes most apparent after 90 days when all systems are working together: higher lead conversion rates, improved consultation-to-start ratios, and recovered pending treatment plans create a powerful multiplier effect on practice production. Remember, we're not just implementing quick fixes—we're building systematic marketing infrastructure that delivers consistent, predictable results month after month, with many practices seeing their strongest growth in months 4-12 as the systems fully mature.

How do you measure the success of your marketing systems?
icon

We track specific, measurable metrics that directly impact your bottom line—lead-to-consultation conversion rates, consultation-to-start ratios, pending treatment plan recovery percentages, and overall production per lead generated. Rather than focusing on vanity metrics like website visits or social media engagement, we monitor the financial indicators that matter: how many additional treatment starts you're achieving from the same lead flow, the dollar value of previously abandoned treatment plans now being converted, and your overall marketing ROI as advertising transforms from an expense into a profit center. Our weekly reports show exactly how many pending treatment plans have converted into starts and the precise production value generated through the system, making it easy to calculate your return on investment. We also track patient experience improvements through consultation feedback and case acceptance timing, ensuring your enhanced conversion rates come from genuine patient satisfaction rather than high-pressure tactics. The ultimate measure of success is simple: predictable, sustainable practice growth where every marketing dollar consistently produces $5, $10, or $15 in production while your team focuses on delivering exceptional patient care rather than chasing leads and managing manual follow-up processes.

Why do you focus on patient conversion systems before lead generation?
icon

Most orthodontic practices have this backwards—they're pouring money into lead generation while their conversion system has massive leaks. If you spend $10,000 on advertising and generate 100 leads, but half go unanswered due to after-hours inquiries or poor follow-up, you've wasted $5,000. With an optimized conversion system, those same 100 leads convert 56 patients instead of 35—a 60% increase in production from identical advertising spend. This is why we build the conversion engine first: once you have systems that predictably turn $1 of advertising into $5, $10, or $15 of production, then we scale your lead generation. Most "marketing companies" are just media buyers who'll spend your budget but have zero systems for converting expensive leads into starts. We fix the conversion system first, then amplify it with strategic lead generation.

How is your approach different from typical orthodontic marketing companies?
icon

Most orthodontic "marketing companies" are actually just media buyers in disguise—they excel at spending your money on generic ads with deeply discounted offers, but have zero systems for converting those price-shopping leads into premium patients. They celebrate sending you leads while remaining completely indifferent to how many actually start treatment or whether your ad budget ever realizes a positive return. This explains why practice owners constantly hop between marketing companies, chasing results that advertising alone simply cannot deliver. We take a fundamentally different approach: we're creative collaborators who first uncover your practice's authentic voice and unique story, then build sophisticated conversion systems that work 24/7 without burdening your team. Only after these foundations are solid do we deploy strategic advertising that attracts your ideal patients. We don't just buy attention—we architect the complete patient journey from first impression through treatment completion, transforming your practice from a commodity competing on price into the obvious choice that commands premium fees.

What exactly is a 'Shock & Awe Package' and how does it work?
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The "Shock & Awe Package" is a premium direct mail experience that arrives at your prospective patient's home within 24-48 hours of scheduling their consultation—transforming cold, unprepared patients into warm, pre-sold prospects before they ever step foot in your office. In a world dominated by digital communication, receiving a beautifully crafted physical package with magnetic closure creates an immediate impression of quality and attention to detail that subconsciously transfers to perceptions about your clinical excellence. The package contains your custom practice photobook, the doctor's authority-building book, a personalized letter from your treatment coordinator, and strategic gift-with-purchase offers that create urgency without discounting your fees. Most importantly, prospective patients typically spend 15-30 minutes exploring the contents, creating psychological investment that dramatically increases case acceptance. Instead of trying to move patients from "0" to "10" on the acceptance scale during a single consultation, you begin with patients already at a "6" or "7"—making the final steps to treatment acceptance natural and stress-free while maintaining premium pricing and positioning your practice as the obvious expert choice.

How do you help practices escape price competition and maintain premium fees?
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Price competition happens when patients view orthodontic practices as interchangeable commodities—but when you establish authority and trust before consultations, price resistance naturally diminishes. Our pre-consultation system positions you as a "category of one" expert through premium materials like your custom practice photobook, doctor's authority book, and personalized communications that arrive before appointments. When patients spend 15-30 minutes absorbing content that showcases your unique approach, transformation stories, and clinical expertise, they arrive viewing you as the trusted authority rather than just another option to compare. We also implement strategic gift-with-purchase offers that create urgency and added value without discounting your fees—patients receive premium additions to treatment rather than reduced prices. The result is remarkable: practices report patients who specifically seek them out, happily pay premium fees, and are far less likely to shop around for second opinions. By the time patients sit in your consultation chair, they're not asking "How much?" but rather "When can we start?" This systematic approach transforms your practice from a commodity competing on price into the obvious choice that commands premium positioning in your market.

What kind of ROI can I expect from your marketing systems?
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Our client practices can see up to a 40-50% increase in production from their existing lead flow within the first 90 days—without spending a single additional dollar on advertising. When you're capturing and nurturing more leads that would have otherwise slipped through the cracks, starting more cases during consultations with prepared patients, and converting more pending treatment plans through systematic follow-up, each additional $5,000+ treatment plan adds up quickly. The pending treatment follow-up system alone typically recovers 20-45% of abandoned treatment plans within ten weeks, often representing hundreds of thousands in additional annual production that was previously lost. Most importantly, these aren't temporary gains—you're building a systematic marketing machine that consistently delivers predictable ROI month after month, year after year, transforming advertising from an expense into your practice's most powerful profit center while allowing you to confidently invest in growth when competitors are cutting budgets.

How much of my team's time will implementing these systems require?
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Our systems are specifically designed to reduce your team's workload, not increase it—we leverage advanced automation and AI to dramatically increase your front office effectiveness while actually decreasing their daily burden. Rather than demanding more manual effort from your already-busy staff, the system handles repetitive, time-consuming aspects of patient communication automatically: immediate lead response, strategic follow-up sequences, pending treatment nurturing campaigns, and sophisticated tracking analytics all run on autopilot. Your front office team is empowered with world-class marketing assets and intelligent workflows that amplify their effectiveness while focusing on high-value patient interactions instead of routine communication tasks. The result is a front office that operates with enterprise-level marketing capabilities without enterprise-level staffing requirements, allowing your practice to achieve growth that previously would have required multiple additional team members. Implementation involves initial setup and team training, but once operational, the systems work 24/7 without requiring constant management—functioning seamlessly during and outside office hours while your team focuses entirely on delivering exceptional patient care.

What happens to my pending treatment plans with your follow-up system?
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Our automated pending treatment conversion system transforms what most practices write off as inevitable loss into predictable production through sophisticated multi-channel follow-up campaigns. Instead of relying on sporadic phone calls that often go unanswered or generic emails that get ignored, your system delivers strategically timed communications across multiple channels: premium direct mail pieces like personalized letters and handwritten notecards that arrive at patients' homes, digital treatment plan summaries they can review at their convenience, and carefully crafted email and text sequences that educate and motivate without appearing desperate. Each touchpoint continues building the trust and authority established during consultation while addressing common hesitations through patient testimonials, educational content, and strategic gift-with-purchase offers that create urgency without discounting your fees. The system operates on a predetermined timeline—day 3, day 10, day 21, etc.—ensuring consistent follow-up that feels personalized rather than automated. Practices typically see 20-45% of previously abandoned treatment plans convert into starts within ten weeks, often representing hundreds of thousands in additional annual production that was silently slipping through the cracks before implementation.

Do you work with practices that are already advertising with other companies?
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Absolutely—in fact, many of our most successful partnerships begin with practices already spending money on advertising but frustrated with poor conversion rates and inconsistent results. The beauty of our approach is that we first optimize your patient conversion system to maximize the value of every lead, regardless of where it comes from. Whether your leads originate from Google ads, Facebook campaigns, direct mail, or referrals, they all flow through the same conversion architecture we build for your practice. Once your Shock & Awe packages, pending treatment follow-up, and lead nurturing systems are capturing maximum value from your existing lead flow, you'll often discover you don't need as much advertising spend to achieve your growth goals. Many practices find their current advertising becomes dramatically more effective once proper conversion systems are in place. We can work alongside your existing advertising relationships or, if you prefer, eventually transition to our strategic lead generation approach that focuses on attracting genuinely qualified prospects rather than price-shopping leads. The key is building the conversion foundation first—then every advertising dollar works harder and delivers better ROI.

How long does it take to see results from your patient conversion system?
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Most practices begin seeing measurable improvements within the first 30 days, with significant results typically evident by day 90. The pending treatment follow-up system often produces the fastest results—practices frequently see abandoned treatment plans converting into starts within the first few weeks as automated campaigns re-engage patients who had gone cold. Pre-consultation systems start impacting case acceptance rates immediately once your Shock & Awe packages begin arriving at patients' homes, with many doctors reporting noticeably more prepared, less price-sensitive patients within their first month. Lead capture and nurturing improvements are visible right away as fewer inquiries slip through the cracks and more prospects enter your pipeline, though the full impact builds over time as relationships develop with research-phase patients. The compound effect becomes most apparent after 90 days when all systems are working together: higher lead conversion rates, improved consultation-to-start ratios, and recovered pending treatment plans create a powerful multiplier effect on practice production. Remember, we're not just implementing quick fixes—we're building systematic marketing infrastructure that delivers consistent, predictable results month after month, with many practices seeing their strongest growth in months 4-12 as the systems fully mature.

How do you measure the success of your marketing systems?
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We track specific, measurable metrics that directly impact your bottom line—lead-to-consultation conversion rates, consultation-to-start ratios, pending treatment plan recovery percentages, and overall production per lead generated. Rather than focusing on vanity metrics like website visits or social media engagement, we monitor the financial indicators that matter: how many additional treatment starts you're achieving from the same lead flow, the dollar value of previously abandoned treatment plans now being converted, and your overall marketing ROI as advertising transforms from an expense into a profit center. Our weekly reports show exactly how many pending treatment plans have converted into starts and the precise production value generated through the system, making it easy to calculate your return on investment. We also track patient experience improvements through consultation feedback and case acceptance timing, ensuring your enhanced conversion rates come from genuine patient satisfaction rather than high-pressure tactics. The ultimate measure of success is simple: predictable, sustainable practice growth where every marketing dollar consistently produces $5, $10, or $15 in production while your team focuses on delivering exceptional patient care rather than chasing leads and managing manual follow-up processes.

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Person in a white off-shoulder top using a MacBook laptop, with text overlay 'What's new in digital?' and the fabrica® logo in the top corner.

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© 2025 Strategic Practice

Let’s talk.

Tell us about your vision—whether you want to increase case acceptance, recover pending treatment plans, or transform your patient journey.

Quick response.

If you’re ready to create and collaborate, we’d love to hear from you.

Clear next steps.

After the consultation, we’ll provide you with a detailed plan and timeline.

Founder

at Strategic Practice

Dr. Drew Williams

Strategic Practice

Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

Let’s talk.

Tell us about your vision—whether you want to increase case acceptance, recover pending treatment plans, or transform your patient journey.

Quick response.

If you’re ready to create and collaborate, we’d love to hear from you.

Clear next steps.

After the consultation, we’ll provide you with a detailed plan and timeline.

Founder

at Strategic Practice

Dr. Drew Williams

Strategic Practice

Have a project in mind?

By submitting, you agree to our Terms and Privacy Policy.

© 2025 Strategic Practice

Let’s talk.

Tell us about your vision—whether you want to increase case acceptance, recover pending treatment plans, or transform your patient journey.

Quick response.

If you’re ready to create and collaborate, we’d love to hear from you.

Clear next steps.

After the consultation, we’ll provide you with a detailed plan and timeline.

Founder

at Strategic Practice

Dr. Drew Williams